Security Officer

B&M Retail Limited; Telford; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Store discount

Colleague portal discounts

Hospitality & more

Résumé du poste

B&M Retail Limited in Arleston is seeking a Retail Security Officer for a full-time, permanent role with flexible day, evening and weekend shifts over the Christmas period.

You will safeguard people and products, work with store management, prevent loss, and maintain high safety and professionalism while delivering a welcoming customer experience.

Qualifications

• Experience in security or customer-facing roles preferred.
• Able to follow procedures and stay composed under pressure.
• Effective verbal and written communication.
• Demonstrates integrity, honesty and reliability.

Responsabilités

• Actively monitoring the store to identify, prevent and report incidents
• Operating and reviewing CCTV systems in line with company policies
• Supporting the enforcement of Health & Safety procedures
• Conducting investigations into stock loss, theft and fraud
• Engaging with customers and colleagues to resolve situations calmly and effectively

Connaissances

Alertness

Calm under pressure

Verbal communication

Written communication

Handling difficult conversations

Team player

Integrity

Outils

CCTV systems

Description du poste

Are you a confident and professional Retail Security Officer? Do you enjoy safeguarding people, products, and store environments while delivering a welcoming customer experience?

Join our team in Arleston and make a real difference this Christmas!

In this role, you’ll be trusted with responsibility and play a vital role in safeguarding the store. Working closely with the Store Management Team, you’ll help prevent loss, manage risk and maintain high standards of safety and professionalism.

This is a full-time, permanent role with flexibility to work across daytime, evening and weekend shifts - ideal for someone who enjoys variety, responsibility and being an integral part of the store team over the Christmas period.

What you’ll be doing

• Actively monitoring the store to identify, prevent and report incidents
• Operating and reviewing CCTV systems in line with company policies
• Supporting the enforcement of Health & Safety procedures
• Conducting investigations into stock loss, theft and fraud
• Engaging with customers and colleagues to resolve situations calmly and effectively

What you’ll bring

We’re looking for someone who is alert, calm under pressure and confident in their approach, with a strong sense of responsibility and a customer-first mindset. Similar security experience isn’t essential, but the key skills and behaviours required include:

• Ability to follow procedures and remain composed in challenging situations
• Strong verbal and written communication skills
• Confidence handling difficult conversations in a professional manner
• Sound judgement, honesty, integrity and a strong work ethic
• A supportive team player who takes pride in doing the right thing

Why B&M?

There’s never been a better time to join. With strong leadership, big ambitions, and over 780 stores (and growing), we offer real opportunities to build your career. You’ll be joining a business that values integrity, teamwork and personal development where your contribution genuinely matters.

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/

B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.