Retail Security Elite Officer: Safety & Resolution

Mitie Group plc.; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mitie Group plc. invites applications for a Retail Elite Security Officer to join the Total Security Management Team. The role requires flexibility in shifts and locations, with a proactive security presence to protect customers and staff.

The ideal candidate has retail security experience, strong communication skills, and the ability to liaise with management and external agencies as needed. A valid Door Supervision licence is essential, CCTV knowledge is a plus, and a driving licence would be

Qualifications

• Retail security experience.
• Excellent communication skills and professionalism.
• Flexible in shifts and locations; able to adapt to business needs.

Responsibilities

• Provide professional security presence to deter and prevent abuse and theft.
• Maintain highly visible security presence while delivering excellent customer service.
• Liaise with store management, Police and external agencies when required.
• Use conflict resolution to diffuse difficult workplace situations.
• Ensure health, safety and wellbeing of colleagues and customers; act in line with company policies.

Skills

Team player

Independent working

Excellent communication

Mediation skills

Technology proficient

Conflict resolution trained

Risk awareness with BWCCTV usage

Education

Frontline Door Supervision Licence

Security Guarding Licence

Tools

CCTV Licence

Full UK Driving Licence

Job description

Mitie Group plc. invites applications for a Retail Elite Security Officer to join the Total Security Management Team. The role requires flexibility in shifts and locations, with a proactive security presence to protect customers and staff.

The ideal candidate has retail security experience, strong communication skills, and the ability to liaise with management and external agencies as needed. A valid Door Supervision licence is essential, CCTV knowledge is a plus, and a driving licence would be