Retail Sales & Service Champion

JD Sports; Cambridge; Remote; GBP 18,000 - 24,000; Full time

Job summary

JD Sports in Cambridge is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock and support everyday store operations.

Join a fast-paced retail team that values collaboration, proactive service and brand passion. You will learn company processes, apply cash handling, and contribute to sales opportunities while maintaining high presentation standards.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service.
• Ensure shop floor presentation is clean, organized and well maintained.
• Replenish stock and ensure products are displayed in line with company standards.
• Handle transactions, cash handling and stock processing.
• Use in-store technology and systems to assist customers and daily store operations.
• Follow health and safety requirements at all times.
• Collaborate with colleagues to support day-to-day store operations.
• Perform additional duties as required.

Skills

Customer service

Communication

Teamwork

Organisational skills

Sales awareness

Job description

JD Sports in Cambridge is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock and support everyday store operations.

Join a fast-paced retail team that values collaboration, proactive service and brand passion. You will learn company processes, apply cash handling, and contribute to sales opportunities while maintaining high presentation standards.