Retail Sales Manager London

JR United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Sales Manager to lead client relationships and drive sales in London. This role involves working closely with various stakeholders, including K&B stores and interior designers, to promote innovative stone products. You'll be responsible for maximizing visibility, generating leads, and ensuring customer satisfaction through effective communication and service. Join a dynamic team and contribute to the growth of a global leader in architectural surfaces, where your efforts will directly impact market presence and customer engagement.

Benefits

Company Car

Sales Bonus

Career Development Opportunities

Qualifications

• 2-3 years of experience in commercial projects and customer database management.
• Experience in stone fabrication or distribution is preferred.

Responsibilities

• Manage client relationships and ensure customer satisfaction.
• Develop sales strategies and optimize marketing efforts.

Skills

Customer Relationship Management

Sales Strategy

Market Analysis

Client Communication

Stone Industry Knowledge

Education

Bachelor's Degree

Tools

Salesforce

CRM Systems

Job description

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The Cosentino team is looking for an Retail Sales Manager for London.

You will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what they are looking for in order to achieve their short-and long-term expectations to ensure delivery of the best of our services, generate demand, through appropriate care and service to the different sales channels for the company: knowledge of the kitchen, and the stone industry is desirable. A willingness to work with K&B stores, Fabricators and interior designers to generate leads.

*Area to cover: N, E, SE.

What you will do

You will serve as our client’s main point of contact, helping them to reach their goals and ensuring a continued, positive and profitable relationship for both sides. In order to be a successful Account Manager with us you will work with different segments:

Develop and maintain current product knowledge to present to customers.

Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and fabrication.

Responsible for overall sales of the assigned territory.

Identify and take the opportunities to maximize the visibility of Cosentino products to generate sales.

Optimize sales and marketing by promoting visits to Cosentino Centers.

Work to find new points of sale.

Customer Service

Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers.

Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM . System, providing price quotes, scheduling weekly visits, etc.

Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory.

Plan the number of visits to clients and the appropriate frequency of visits based on client importance.

Build and maintain good relationships with clients based on mutual trust and respect.

Attend and provide post–sale service.

Prepare action plans to identify specific targets and to project the number of contacts to be made.

Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals.

Work with General Manager and Sales Team to execute a business strategy for all customer segments in the area (K&B, Fabricators, etc.).

Train in the characteristics and the attributes of the product, provide information, deliver marketing tools relevant to the client’s segmentation.

Monitor and maintaining data in CRM.

What you need to succeed

Required Experience:

At least 2-3 years of experience in:

Commercial Project.

Experience with a Customer database, Salesforce preferred.

Stone fabrication or distribution experience

Preferred Education:

What we do offer

You will develop your career in the world leader in the production and distribution of innovative surfaces for architecture and design, the Cosentino Group being responsible for the projects all around London.

You will work closely with Jose Lopez as a General Manager and a great team of 2 Designer Sales Manager, 4 Architect & Designer Sales Manager, a Retail Sales Manager and a fantastic team in our Cosentino City Showroom.

*Company car and sales bonus included.

About Cosentino

At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com

With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.

Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.” - https://rb.gy/xq0edq

*If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at [phone] or at our email address: [emailprotected] *