Retail Sales Manager - Lead a High-Impact Team

NEXT; Eastgate; On-site; GBP 17,000 - 30,000; Full time

Benefits offered by this job

25% store discount

Partner brand discounts 10-15%

Sharesave scheme

Wardrobe allowance 60%

VIP sale stock access

Retailer deals on NEXT platform

Staff Shops discounts

Digital GP and wellbeing services

Life assurance

Health plan discount

Financial wellbeing

Apprenticeship England stores

Direct to Work discounts

Network Groups

Wellhub gym membership

Job summary

NEXT is seeking a Sales Manager to lead and inspire a team across store operations, ensuring outstanding customer service and achievement of performance targets. Flexible working options are available as you guide coaching and motivation while managing stock processes and daily store activities.

The role emphasizes hands-on leadership, clear communication, and a proactive approach to meeting business needs in a fast-paced retail environment.

Qualifications

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit.
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up‑to‑date and accurate at all times in order to meet business needs

Job description

NEXT is seeking a Sales Manager to lead and inspire a team across store operations, ensuring outstanding customer service and achievement of performance targets. Flexible working options are available as you guide coaching and motivation while managing stock processes and daily store activities.

The role emphasizes hands-on leadership, clear communication, and a proactive approach to meeting business needs in a fast-paced retail environment.