Flexible Retail Sales Leader

NEXT; Grimsby; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

25% off Next products

Sharesave Scheme

Discounts via Staff Benefits platform

Health & wellbeing services

Job summary

Next is seeking a Sales Manager to lead and inspire a store team, prioritise outstanding customer service and hit performance targets. You will work in a fast-paced environment with a focus on coaching and developing colleagues, while maintaining flexibility in working arrangements.

You will manage store operations, drive excellent customer experiences, and ensure accurate stock processes. The role requires a hands-on leader who can communicate effectively and adapt to changing business needs.

Qualifications

• Proven ability to lead a team to deliver outstanding customer service.
• Experience coaching and motivating staff in a fast-paced retail environment.
• Strong commercial understanding and results-driven mindset.
• Excellent communication skills across all levels of the business.
• Ability to adapt quickly to changing priorities and maintain team morale.

Responsibilities

• Support the Store management team across all product areas and back of house.
• Lead a team to deliver amazing service and accurate stock processes in a commercial environment.
• Create an atmosphere that motivates and inspires the team to perform at their best.
• Demonstrate a hands-on approach to all commercial and operational activities.
• Ensure communication is accurate and up-to-date to meet business needs.

Skills

Team leadership

Customer service

Coaching & motivation

Communication

Adaptability

Job description

Next is seeking a Sales Manager to lead and inspire a store team, prioritise outstanding customer service and hit performance targets. You will work in a fast-paced environment with a focus on coaching and developing colleagues, while maintaining flexibility in working arrangements.

You will manage store operations, drive excellent customer experiences, and ensure accurate stock processes. The role requires a hands-on leader who can communicate effectively and adapt to changing business needs.