Retail Sales & Customer Experience Champion

JD Sports Fashion PLC; Oldham; Ibrido; GBP 12.000 - 15.000; Tempo pieno

Descrizione del lavoro

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to help customers feel valued and excited about our products. You’ll greet customers, keep displays sharp, replenish stock, and support day-to-day store operations.

In this fast-paced role, you’ll work on the shop floor, use in-store systems, and collaborate with colleagues to meet sales objectives while upholding our high standards of service and presentation.

Competenze

• Customer-focused role with emphasis on providing excellent service.
• Ability to adapt communication style to different people and situations.
• Good organisational skills and ability to manage tasks.
• Able to work collaboratively with colleagues.
• Willingness to learn new skills and follow company processes.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to achieve team sales objectives.
• Maintain high standards of customer service.
• Ensure shop floor presentation is sharp; keep fixtures, displays and stock areas clean and well maintained.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions, cash handling, stock processing and deliveries preparation.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support day-to-day store operations.
• Support with additional duties as reasonably required.

Conoscenze

Customer focus

Adaptive communication

Organisational skills

Team player

Willingness to learn

Descrizione del lavoro

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to help customers feel valued and excited about our products. You’ll greet customers, keep displays sharp, replenish stock, and support day-to-day store operations.

In this fast-paced role, you’ll work on the shop floor, use in-store systems, and collaborate with colleagues to meet sales objectives while upholding our high standards of service and presentation.