Retail Sales Associate | Omnichannel & Personal Styling

Anthropologie; Oxford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance

Gym Discount

Private Medical Insurance

Employee Discount

Season Ticket Loan

Cycle to Work

Development

Job summary

Anthropologie in Oxford is seeking a team member focused on delivering an elevated customer experience. You will engage customers with personalised conversations, suggest products, and support omnichannel service to help find sizes, colours, and place orders for items not in store.

You will work closely with peers to share knowledge on trends and styling, maintain store presentation, and contribute to stock flow and merchandising updates.

Qualifications

• Previous experience in a retail environment, not mandatory but preferred.
• Awareness of Anthropologie brand and its local market appeal.
• Strong communication skills in person and with customers.

Responsibilities

• Drive Customer Experience by engaging with customers in a personalised way, ensuring they feel welcome, heard and valued.
• Support Selling Culture through the sales floor, sharing product suggestions and connecting with customers.
• Provide Omnichannel Service by utilising technology to transact, help with sizes and colours, and place orders for items not in store.
• Collaborate as a Team Player, build relationships with peers, seek support when needed, and share knowledge on product trends and styling priorities.
• Maintain Visual & Business Operations by upholding Anthropologie's standards, understanding stock flow, and contributing to merchandising updates.

Skills

Customer service

Communication

Teamwork

Job description

Anthropologie in Oxford is seeking a team member focused on delivering an elevated customer experience. You will engage customers with personalised conversations, suggest products, and support omnichannel service to help find sizes, colours, and place orders for items not in store.

You will work closely with peers to share knowledge on trends and styling, maintain store presentation, and contribute to stock flow and merchandising updates.