Retail Sales Associate — Create Unforgettable Customer Experiences

URBN; Glasgow; On-site; GBP 10,000 - 12,000; Part time

Benefits offered by this job

Employee discounts

Season ticket loan

Cycle to work

Job summary

URBN’s Anthropologie Glasgow store is seeking a part-time Customer Experience Associate for a 5-hour weekly contract with potential overtime. You will foster personal connections with customers, offer styling suggestions, and support seamless omni-channel service to help customers find sizes, colours, and place orders.

You will work with a team to uphold store standards, build product knowledge, and contribute to a positive shopping environment while supporting peers and leadership.

Qualifications

• Previous experience in a retail environment is preferred but not required.
• Strong communication and interpersonal skills are essential.
• Awareness of Anthropologie brand and local market appeal is helpful.

Responsibilities

• Customer Connection: engage with customers in a personalised way.
• Selling Culture: support selling across the sales floor and share product suggestions.
• Omni-Channel Service: assist with in-store and online orders, sizes, and colours.

Skills

Customer service

Strong communication

Retail experience

Job description

URBN’s Anthropologie Glasgow store is seeking a part-time Customer Experience Associate for a 5-hour weekly contract with potential overtime. You will foster personal connections with customers, offer styling suggestions, and support seamless omni-channel service to help customers find sizes, colours, and place orders.

You will work with a team to uphold store standards, build product knowledge, and contribute to a positive shopping environment while supporting peers and leadership.