Retail Sales Assistant

Experience Wave; Trafford; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Uncapped commission

3 days per week schedule (Sat/Sun/Mon)

Complimentary Nespresso coffee machine

Monthly coffee allowance

Product training

Uniform and iPad loan

Ongoing coaching and support

Job summary

Wave is seeking enthusiastic Sales Advisors to join the Nespresso Coffee Advisor Programme at the John Lewis Trafford store. You’ll lead in-store demonstrations, engage customers, and showcase premium Nespresso machines and products.

The role offers a 3-day week schedule (Sat, Sun, Mon, 10am-6pm), £13.45 per hour with uncapped commission, training, a uniform and iPad loan, plus ongoing coaching to help you succeed.

Qualifications

• Build relationships with customers by sharing knowledge and passion for coffee.
• Showcase Nespresso machines and products, highlighting their features.
• Drive customer acquisition and convert interest into sales with a memorable brand experience.

Responsibilities

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

Skills

Relationship building

Professional appearance

Enthusiastic demeanor

Coffee passion

Sales experience

Reporting tools

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis, Trafford

Pay rate: £13.45 per hour with uncapped comission potential

Work schedule: 3 days per week, Saturday, Sunday & Monday (10am - 6pm)

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with uncapped commission potential.
• Work schedule: 3 days per week, Saturday, Sunday & Monday (10am - 6pm)
• Complimentary Nespresso coffee machine and a monthly coffee allowance, to further immerse you into the Nespresso brand
• Extensive product training to enhance your skills and knowledge.
• Full professional uniform and iPad loan.
• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Sales background.
• Ability to provide clear and accurate insights using various reporting tools.