Retail Sales Assistant

Avidity; Cambridge; On-site; GBP 2,342,000 - 2,893,000; Part time

Benefits offered by this job

Uniform provided

Product training

Job summary

Wave in Cambridge is seeking a Sales Advisor (Nespresso Coffee Specialist) to engage customers in-store, demonstrate premium coffee machines, and drive sales at John Lewis. The role emphasizes sharing passion for coffee and delivering exceptional brand experiences.

The position is casual, 2 days per week (Sat & Sun) during November and December, with typical hours 10:00–18:00. Uniform provided, product training available, and ongoing support offered.

Qualifications

• Passion for coffee and ability to convey knowledge to customers.
• Retail/experiential experience preferred but not essential.
• Ability to provide clear insights using reporting tools.

Responsibilities

• Build relationships with customers by sharing coffee knowledge.
• Showcase Nespresso machines and products, highlighting features.
• Drive sales and create memorable experiences for customers.

Skills

Relationship building

Customer engagement

Product demonstrations

Sales & upselling

Reporting tools

Tools

POS systems

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis – Cambridge

Pay Rate : £13.45 per hour with bonus

Contract Type : Casual Worker working November & December 2 days per week – Saturday & Sunday “Typical hours are 10:00am–6:00pm, although start and finish times may vary.”

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.
• Work schedule: every Saturday and Sunday throughout November and December


• Extensive product training to enhance your skills and knowledge.
• Full professional uniform.
• Ongoing coaching, management, and support to help you succeed.

About Wave:

At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.