Retail Sales Assistant

Avidity; Kingston upon Thames; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Full uniform

Product training

Coaching & support

Job summary

Wave is seeking a Nespresso Coffee Advisor for John Lewis Kingston. The role involves engaging customers, demonstrating premium coffee machines, and turning interest into sales while delivering an exceptional brand experience in-store.

Casual role for November and December weekends, with thorough product training and full uniform provided. You’ll join a dynamic team delivering top-tier customer service and brand engagement.

Qualifications

• Passion for coffee and premium brands.
• Excellent rapport-building and communication.
• Retail or experiential experience preferred but not essential.
• Ability to provide clear insights using reporting tools.

Responsibilities

• Build strong relationships with customers by sharing knowledge and passion for coffee.
• Showcase Nespresso machines and products, highlighting features.
• Drive customer acquisition by converting interest into sales and creating a memorable experience.

Skills

Rapport building

Professional demeanor

Enthusiastic demeanor

Coffee passion

Retail/experiential experience

Reporting tools insights

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis - Kingston

Pay Rate : £14.80 per hour with bonus

Contract Type : Casual Worker working November & December 2 days per week - Saturday & Sunday \"Typical hours are 10:00am-6:00pm, although start and finish times may vary.\"

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso's premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.
• Work schedule: every Saturday and Sunday throughout November and December
• Extensive product training to enhance your skills and knowledge.
• Full professional uniform.
• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.