Retail Sales Assistant

Experience Wave; Leeds; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Complimentary Nespresso machine

Monthly coffee allowance

Product training

Uniform provided

iPad loan

Coaching & support

Job summary

Wave is seeking enthusiastic Sales Advisors for the Nespresso Coffee Specialist role at John Lewis in Leeds. You will lead in-store demonstrations, share knowledge about premium coffee machines, and create exceptional brand experiences while engaging customers.

The role offers 3 days per week, Saturday to Monday, 10am-6pm, with pay £13.45 per hour plus uncapped commission. You will receive training, a uniform, iPad loan, and ongoing coaching to help you succeed.

Qualifications

• Experience in retail or experiential roles preferred but not essential.
• Passion for coffee or luxury living.
• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Sales background.
• Ability to provide clear and accurate insights using reporting tools.

Responsibilities

• Build strong relationships with customers by sharing knowledge and passion for coffee.
• Showcase Nespresso machines and products, highlighting features.
• Drive customer acquisition by converting interest into sales and memorable experiences.

Skills

Retail sales

Customer service

Communication

Coffee knowledge

Brand awareness

Sales background

Reporting tools

Tools

iPad

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis, Leeds

Pay rate: £13.45 per hour with uncapped comission potential

Work schedule: 3 days per week, Saturday, Sunday & Monday (10am - 6pm)

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso's premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with uncapped commission potential.
• Work schedule: 3 days per week, Saturday, Sunday & Monday (10am - 6pm)
• Complimentary Nespresso coffee machine and a monthly coffee allowance, to further immerse you into the Nespresso brand
• Extensive product training to enhance your skills and knowledge.
• Full professional uniform and iPad loan.
• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Sales background.
• Ability to provide clear and accurate insights using various reporting tools.