Retail Sales Assistant

Experience Wave; Cambridge; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Product training

Uniform provided

Coaching & support

Job summary

John Lewis – Cambridge is seeking a Nespresso Coffee Advisor to join our Coffee Advisor Programme. You will engage customers, demonstrate premium coffee machines, and create exceptional brand experiences within the John Lewis store, working Saturdays and Sundays in November and December.

Earn £13.45 per hour with bonus potential, and receive extensive product training, a full uniform, and ongoing coaching and support to help you succeed in a retail environment.

Qualifications

• Build rapport with customers and share knowledge about coffee.
• Professional appearance and demeanor.
• Enthusiastic and engaging interaction.
• Passion for coffee or luxury living.
• Retail or experiential experience preferred but not essential.
• Ability to provide clear insights using reporting tools.

Responsibilities

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso’s premium coffee machines and products, highlighting their features.
• Drive customer acquisition by converting interest into sales and delivering a memorable brand experience.

Skills

Build rapport with customers

Professional appearance

Engaging demeanor

Passion for coffee or luxury living

Retail or experiential experience

Clear reporting insights

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis – Cambridge

Pay Rate : £13.45 per hour with bonus

Contract Type : Casual Worker working November & December 2 days per week – Saturday & Sunday “Typical hours are 10:00am–6:00pm, although start and finish times may vary.”

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.
• Work schedule: every Saturday and Sunday throughout November and December


• Extensive product training to enhance your skills and knowledge.
• Full professional uniform.
• Ongoing coaching, management, and support to help you succeed.

About Wave:

At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.