Retail Sales Assistant

Travelex; Runcorn; Hybrid; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Private Medical

Dental

Critical Illness Insurance

Bravo Benefits (discounts)

25 days holiday + bank holidays pro‑r‑

Monthly bonus

Pension plan

Job summary

Travelex, in partnership with Asda Travel Money, is seeking a part-time Travel Service Partner in Runcorn. You will welcome customers, provide travel money services, and advise on products while supporting the team to hit sales targets.

The role involves processing foreign exchange transactions and online orders in a fast-paced environment. Excellent communication and a customer-first approach are essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and grow in the role.

Responsibilities

• Welcoming customers and building relationships while delivering great service.
• Assist customers with travel money needs and offer expert advice.
• Contribute to achieving and exceeding sales targets and process transactions accurately.

Skills

Customer service

Communication

Team player

Sales orientation

Attention to detail

Job description

## Retail Sales AssistantApply: GBR - Asda - Runcorn: Part time: Posted Today: JR50662**Travel Service Partner – Asda Travel Money****Location:** Runcorn**Hours:** 18 per week**Pay:** £13.50 per hour + monthly bonus**Contract:** Permanent, Part Time **A job where you can grow, connect, and make a real impact**At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start. **What the job involves*** Welcoming customers, building relationships and delivering fantastic customer service* Understanding what matters most to each customer and helping them with their travel money needs* Putting your training into action and offering expert advice on our products and services, converting interest into sales* Consistently work towards achieving and exceeding team sales targets* Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy* Working together as a team driving performance, delivering excellence and celebrating success together* Following company processes and paying attention to the detail to ensure everything stays on track. **What we’re looking for*** A great communicator who has a passion for great customer service.* Someone who actively listens to understand our customer needs and create a fantastic customer experience.* A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.**What’s in it for you*** **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.* **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.* ️ **Bravo Benefits**: Discounts across retail, travel, and lifestyle.* **Flexible shifts**: We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).* **25 days holiday + bank holidays (pro-rata)*** **Monthly bonus**: Earn extra when you hit your targets* **Pension plan**: With Scottish Widows* **Career development**: Access to training, learning pathways, and internal opportunities to grow **What happens next**Once you apply, here’s what to expect:**Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have **Offer** – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements **About Travelex**We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK. **Ready to apply?**We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.