Retail Sales Assistant

Travelex Central Services; Manchester; On-site; GBP 15,343 - 21,852; Part time

Benefits offered by this job

Access to Private Medical and Dental Insurance

Wellbeing support programmes

Discounts across retail and travel

Flexible shifts and overtime options

25 days holiday + bank holidays

Career development opportunities

Job summary

Travelex Central Services is hiring a Travel Service Partner at Asda Travel Money in Manchester. This part-time role involves welcoming customers, assisting with travel money needs, and consistently achieving sales targets.

The ideal candidate will be a great communicator with a can-do attitude, as well as a real team player. Benefits include a monthly bonus, access to private healthcare, and flexible shifts. Join us and be part of a leading name in foreign exchange.

Qualifications

• Excellent verbal and interpersonal skills to support customer interactions.
• Ability to actively listen and understand customer needs for optimal service.
• Positive attitude and motivation to tackle challenges.

Responsibilities

• Welcoming customers and providing exceptional service.
• Processing foreign exchange transactions accurately.
• Working collaboratively to achieve sales targets.

Skills

Great communication skills

Customer service passion

Listening skills

Team player attitude

Job description

Travel Service Partner – Asda Travel Money
Location: Eastlands
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time

What the job involves

Welcoming customers, building relationships and delivering fantastic customer service.

Understanding what matters most to each customer and helping them with their travel money needs.

Putting your training into action and offering expert advice on our products and services, converting interest into sales.

Consistently work towards achieving and exceeding team sales targets.

Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.

Working together as a team driving performance, delivering excellence and celebrating success together.

Following company processes and paying attention to the detail to ensure everything stays on track.

What we’re looking for

• A great communicator who has a passion for great customer service.
• Someone who actively listens to understand our customer needs and create a fantastic customer experience.
• A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
• A real team player who’s ready to learn, grow and develop as part of our amazing team.

Benefits

• Optional benefits available – including access to Private Medical, Dental and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
• Wellbeing support: Programmes to help with physical, mental and financial wellness.
• Bravo Benefits: Discounts across retail, travel and lifestyle.
• Flexible shifts: variety of flexible shift patterns to suit different lifestyles. We ask for a bit of flexibility from you, too. During busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
• 25 days holiday + bank holidays (pro‑rata).
• Monthly bonus: Earn extra when you hit your targets.
• Pension plan: With Scottish Widows.
• Career development: Access to training, learning pathways and internal opportunities to grow.

What happens next

• Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
• Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
• Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
• Offer – If it’s a good fit, we’ll offer you the role and begin our pre‑employment checks. These include Criminal Conviction, Credit and Sanctions checks, in line with our compliance requirements.

About Travelex

We’re a leading name in foreign exchange, with a trusted brand and global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.

EEO Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.