Retail Sales Assistant

Travelex; Lincoln; Híbrido; GBP 15.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Private Medical

Dental insurance

Critical Illness Insurance

Discounts across retail, travel, and生活

Descripción de la vacante

Asda Travel Money, in partnership with Travelex, seeks a Travel Service Partner in Lincoln to deliver outstanding service at our bureau. You will welcome customers, provide expert staff guidance, and handle travel money transactions with accuracy while contributing to team targets.

This part-time role (18 hours/week) offers flexible shifts, monthly bonus potential, and access to benefits. Training and development are provided in a collaborative team environment.

Formación

• Excellent communication and customer service skills.
• Ability to listen to customer needs and offer tailored travel money advice.
• Team player with a positive can-do attitude and desire to develop.

Responsabilidades

• Welcoming customers, building relationships and delivering excellent service.
• Understand customer needs and advise on travel money products.
• Converting interest into sales and meeting team targets.
• Process foreign exchange transactions and online orders accurately while ensuring compliance.

Conocimientos

Customer service

Active listening

Sales support

Team player

Herramientas

Cash handling

POS system

Descripción del empleo

**Travel Service Partner – Asda Travel Money****Location:** Lincoln**Hours:** 18 per week**Pay:** £13.50 per hour + monthly bonus**Contract:** Temp 6 months Fixed Term Contract **A job where you can grow, connect, and make a real impact**At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start. **What the job involves*** Welcoming customers, building relationships and delivering fantastic customer service* Understanding what matters most to each customer and helping them with their travel money needs* Putting your training into action and offering expert advice on our products and services, converting interest into sales* Consistently work towards achieving and exceeding team sales targets* Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy* Working together as a team driving performance, delivering excellence and celebrating success together* Following company processes and paying attention to the detail to ensure everything stays on track. **What we’re looking for*** A great communicator who has a passion for great customer service.* Someone who actively listens to understand our customer needs and create a fantastic customer experience.* A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.**What’s in it for you*** **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.* **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.* ️ **Bravo Benefits**: Discounts across retail, travel, and lifestyle.* **Flexible shifts**: We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).* **25 days holiday + bank holidays (pro-rata)*** **Monthly bonus**: Earn extra when you hit your targets* **Pension plan**: With Scottish Widows* **Career development**: Access to training, learning pathways, and internal opportunities to grow **What happens next**Once you apply, here’s what to expect:**Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have **Offer** – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements **About Travelex**We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK. **Ready to apply?**We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.