Retail Sales Assistant

Avidity; Norwich; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Uniform provided

Extensive product training

Ongoing coaching and support

Job summary

Wave is seeking a Sales Advisor (Nespresso Coffee Specialist) for John Lewis in Norwich. You will lead in-store demonstrations, share passion for coffee, and highlight premium machines to customers. The role focuses on creating memorable brand experiences and driving sales during weekend shifts in November and December.

Training is provided, along with a full uniform and ongoing coaching to help you succeed in a premium retail environment.

Qualifications

• Excellent at building rapport with customers.
• Passion for coffee and luxury living.
• Ability to convey product features and benefits clearly.
• Experience in retail or experiential roles preferred if possible.

Responsibilities

• Lead in-store demonstrations and engage customers.
• Showcase Nespresso machines and products with knowledge of features.
• Drive sales and ensure customers leave with a memorable experience.

Skills

Customer engagement

Product knowledge

Retail experience

Communication

Tools

Reporting tools

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis - Norwich

Pay Rate : £13.45 per hour with bonus

Contract Type : Casual Worker working November & December 2 days per week - Saturday & Sunday \"Typical hours are 10:00am-6:00pm, although start and finish times may vary.\"

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso's premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.
• Work schedule: every Saturday and Sunday throughout November and December
• Extensive product training to enhance your skills and knowledge.
• Full professional uniform.
• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.