Retail Sales Assistant

Avidity; Cheltenham; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Bonus potential

Uniform provided

Product training

Ongoing coaching

Job summary

Wave is seeking a Nespresso Coffee Advisor for John Lewis in Cheltenham. This casual role runs on Saturdays and Sundays during November and December, with a pay rate of £13.45 per hour plus bonus and training.

You will engage customers, demonstrate premium coffee machines, and create memorable brand experiences while sharing your passion for coffee.

Qualifications

• Excellent at building rapport with customers.
• Professional attitude and appearance for brand standards.
• Enthusiastic, engaging demeanour with customers.
• Passion for coffee or luxury living helps in-store storytelling.
• Experience in retail or experiential roles is a plus.
• Ability to provide clear insights using reporting tools.

Responsibilities

• Build relationships with customers by sharing knowledge and passion for coffee.
• Showcase Nespresso machines and products and highlight features.
• Drive customer acquisition and ensure a memorable brand experience.

Skills

Building rapport

Professional appearance

Enthusiastic demeanour

Passion for coffee

Retail experience

Reporting insights

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis – Cheltenham

Pay Rate : £13.45 per hour with bonus

Contract Type : Casual Worker working November & December 2 days per week – Saturday & Sunday “Typical hours are 10:00am–6:00pm, although start and finish times may vary.”

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.


• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.


• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.


• Work schedule: every Saturday and Sunday throughout November and December


• Extensive product training to enhance your skills and knowledge.


• Full professional uniform.


• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.


• Professional attitude and appearance.


• Enthusiastic and engaging demeanour.


• Passion for coffee or luxury living.


• Experience in retail or experiential roles is preferred but not essential.


• Ability to provide clear and accurate insights using various reporting tools.