Retail Sales Assistant

Avidity; Horsham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

In-store training and coaching

Job summary

John Lewis Horsham is seeking a casual Sales Advisor (Nespresso Coffee Specialist) to join the Coffee Advisor team in-store at the Horsham location. You will lead in-store demonstrations and create exceptional brand experiences for customers within the John Lewis department store.

The role emphasizes sharing knowledge of coffee, showcasing premium machines, and driving sales while delivering memorable customer experiences. Training and coaching are provided as part of the program.

Qualifications

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.

Responsibilities

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso's premium coffee machines and products, using your expertise to highlight their features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

Skills

Rapport building

Professional appearance

Engaging demeanor

Passion for coffee

Retail experience

Reporting insights

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis - Horsham

Pay Rate : £13.45 per hour with bonus

Contract Type : Casual Worker working November & December 3 days per week - Friday, Saturday & Sunday "Typical hours are 10:00am-6:00pm, although start and finish times may vary."

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso's premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.
• Work schedule: every Friday, Saturday and Sunday throughout November and December
• Extensive product training to enhance your skills and knowledge.
• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.