Coffee Advisor (Retail Sales Assistant)

Wave Careers; Stretford; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Complimentary Nespresso coffee machine

Monthly coffee allowance

Extensive product training

Full professional uniform

iPad loan

Ongoing coaching & support

Job summary

John Lewis Trafford is seeking a Nespresso Coffee Advisor to engage customers and lead in-store demonstrations, sharing a passion for coffee to create memorable brand experiences.

You will showcase premium coffee machines, drive sales, and build strong relationships, while benefiting from comprehensive training, a uniform, and a monthly coffee allowance.

Qualifications

• Excellent at building rapport and relationships with customers.
• Professional attitude and appearance expected in-store.
• Passion for coffee or luxury living is desirable.
• Retail or experiential role experience preferred but not essential.
• Ability to provide clear insights using reporting tools.

Responsibilities

• Build strong relationships with customers by sharing knowledge and passion for coffee.
• Showcase Nespresso premium machines and products, highlighting features.
• Drive customer acquisition by converting interest into sales and memorable experiences.

Skills

Rapport building

Professional appearance

Passion for coffee

Retail/experiential experience

Reporting insights

Job description

John Lewis, Trafford

Pay rate: £13.45 per hour with uncapped commission potential

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with uncapped commission potential.
• Complimentary Nespresso coffee machine and a monthly coffee allowance, to further immerse you into the Nespresso brand
• Extensive product training to enhance your skills and knowledge.
• Full professional uniform and iPad loan.
• Ongoing coaching, management, and support to help you succeed.

About Wave:

At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.