Retail Sales Assistant

Experience Wave; Glasgow; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Uncapped commission

Coffee machine & allowance

Uniform and iPad loan

Extensive product training

Coaching & support

Job summary

Wave in Glasgow is seeking a Sales Advisor (Nespresso Coffee Specialist) for John Lewis. You will engage customers, showcase premium coffee machines, and deliver exceptional brand experiences through in-store demonstrations.

The role offers £13.45 per hour with uncapped commission, weekend 10am–6pm shifts, and benefits including a complimentary Nespresso machine, monthly coffee allowance, full uniform, iPad loan, extensive training, coaching, and support.

Qualifications

• Previous sales experience in retail or experiential environments.
• Strong communication and customer engagement.
• Available to work weekends.

Responsibilities

• Engage customers with coffee knowledge and passion.
• Demonstrate Nespresso machines and products, highlighting features.
• Drive sales by converting interest into purchases while delivering a memorable brand experience.

Skills

Building rapport

Professional appearance

Enthusiastic demeanor

Coffee passion

Retail experience

Sales background

Reporting tools

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis, Glasgow

Pay rate: £13.45 per hour with uncapped comission potential

Work schedule: 2 days per week, Saturday & Sunday (10am - 6pm)

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with uncapped commission potential.
• Work schedule: 2 days per week, Saturday & Sunday (10am - 6pm)
• Complimentary Nespresso coffee machine and a monthly coffee allowance, to further immerse you into the Nespresso brand
• Extensive product training to enhance your skills and knowledge.
• Full professional uniform and iPad loan.
• Ongoing coaching, management, and support to help you succeed.

About Wave:

At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Sales background.
• Ability to provide clear and accurate insights using various reporting tools.