Retail Sales Assistant

Experience Wave; Horsham; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Bonus potential

Product training

Coaching & support

Job summary

Experience Wave is seeking Sales Advisors to work as Nespresso Coffee Specialists in John Lewis, Horsham. You will showcase premium coffee machines, engage customers, and drive sales during Friday–Sunday shifts across November and December in a John Lewis department store.

Earn £13.45 per hour with bonus potential, plus extensive product training and ongoing coaching. This casual, weekend-based role offers valuable retail experience in a prestigious setting.

Qualifications

• Knowledge and passion for coffee and premium products.
• Ability to engage customers and drive in-store demonstrations.
• Experience in retail or experiential roles is preferred but not essential.

Responsibilities

• Build strong relationships with customers sharing coffee knowledge.
• Showcase Nespresso machines and products, highlighting features.
• Drive sales and create memorable brand experiences in-store.

Skills

Rapport building

Professional appearance

Enthusiastic & engaging

Coffee passion

Retail/experiential exp

Reporting insights

Job description

Overview

Sales Advisor (Nespresso Coffee Specialist)

John Lewis - Horsham

Pay Rate : £13.45 per hour with bonus

Contract Type : Casual Worker working November & December 3 days per week - Friday, Saturday & Sunday "Typical hours are 10:00am-6:00pm, although start and finish times may vary."

Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme - working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you'll be at the forefront of customer engagement, leading in-store demonstrations, and creating exceptional brand experiences.

Your Role:

• Build strong relationships with customers by sharing your knowledge and passion for coffee.
• Showcase Nespresso's premium coffee machines and products, using your expertise to highlight their unique features.
• Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.

What We Offer:

• Competitive pay of £13.45 per hour with bonus potential.
• Work schedule: every Friday, Saturday and Sunday throughout November and December
• Extensive product training to enhance your skills and knowledge.
• Ongoing coaching, management, and support to help you succeed.

About Wave: At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.

Key Skills:

• Excellent at building rapport and relationships.
• Professional attitude and appearance.
• Enthusiastic and engaging demeanour.
• Passion for coffee or luxury living.
• Experience in retail or experiential roles is preferred but not essential.
• Ability to provide clear and accurate insights using various reporting tools.