Retail Sales Advisor - Clearance

NISBETS PLC; West of England; On-site; GBP 17,000 - 22,000; Part time

Job summary

Nisbets PLC is seeking a Retail advisor to join the Clearance team in Avonmouth. The role covers day-to-day processing of clearance stock, handling customer queries, and contributing to store and warehouse tasks.

Part-time, 24 hours a week across six days, with flexibility. You will assist with stock replenishment, basic sales transactions, and maintain high H&S standards in a busy environment.

Qualifications

• Experience in warehouse/retail or hospitality preferred.
• Ability to stand, walk, and lift up to 25kg.
• Good numeracy and literacy.
• Customer-focused approach.

Responsibilities

• Process stock deliveries in clearance warehouse and prepare items for sale.
• Replenish the shop floor and keep stock levels updated.
• Deliver first-class customer service in line with company standards.
• Process basic customer payments while following policy.
• Adhere to health & safety and operational policies.
• Contribute to sales targets, KPIs and stock processing.

Skills

Manual handling

Flexibility

Stamina

Customer service

Communication

Teamwork

Tools

Maginus

Job description

We are currently looking for a Retail advisor to work alongside our Clearance team in Avonmouth.

24 hours a week, working 4 days out of 6 Monday - Saturday (flexibility may be required).

Hourly Rate £13.60 / Annual Salary £16,968.

Our Retail Advisors in our clearance section are an essential part of the department covering day-to-day tasks in a busy Clearance warehouse and shop environment. The main purpose of the role is to process and clear products ready for sale in the clearance store, as well as process orders for customers within the Clearance store and assisting customers in their product queries.

Key Responsibilities

• Process stock deliveries in clearance warehouse, including sorting and preparing products for sales by inspecting product quality, re-packing, labelling and pricing items, following the established processing guidelines.
• Take accountability for replenishing the shop floor with processed items, ensuring that store is fully stocked.
• Deliver first-class customer service in line with Nisbets expectations.
• Process basic customer payment transactions whilst adhering to policy.
• Be accountable for adhering to all H&S policies and operational policies.
• Take ownership of contributing to sales targets and KPIs including revenue, margin and stock processing.

Capabilities, Skills and Experience Required

• Manual handling and lifting heavy items.
• Ability to stand, walk, and perform repetitive tasks for extended periods.
• Ability to work in a busy environment with varying temperatures.
• High level of flexibility.
• Basic numeracy, literacy & IT skills.
• Great verbal and written communication.
• Excellent customer service skills.
• Strong attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Previous experience in a warehouse/retail or hospitality environment is preferred.
• Familiarity with catering equipment is an advantage.
• Familiarity with Maginus management systems is preferred.

Whilst the above is a suggested list of attributes for the role, Nisbets value diversity and are committed to creating an inclusive environment. We welcome applicants from diverse perspectives and backgrounds. Unique thinking is an asset to our teams.

Please note: The role involves a level of physical activity, such as standing for extended periods, lifting and moving items up to 25kg. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.

Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK's market leader today - it's always been our determination to hit whatever goal we set ourselves, no matter how big. And we've done it time and time again.

We're looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We're determined to take the next step. But we need your help to do it. It's all about you.

If you're looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you'll test your skills and then develop them further than you thought you could - Nisbets is for you.

You'll be pushing the boundaries with us, day in day out. You'll work in a fast-paced, ever changing environment. You'll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you'll be working in a family-owned business that isn't afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.