Banking and Payments Assistant

Nisbets; West of England; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Nisbets Limited is hiring a Banking and Payments Assistant to join the Finance team in Avonmouth. You will handle customer receipts, supplier payments and bank reconciliations, ensuring accuracy and timely processing in a fast-paced environment.

Join a collaborative finance team, support month-end processes and look for improvements in payment workflows while delivering high service to internal and external stakeholders.

Qualifications

• GCSEs (or equivalent) in Maths and English.
• Experience in finance, banking, payments or cashiering.
• Strong IT skills including Excel and MS Office.

Responsibilities

• Process customer payments, supplier payments and bank reconciliations.
• Investigate financial queries and resolve discrepancies.
• Maintain bank accounts and statements with daily reconciliations.
• Prepare supplier payment runs and ad hoc payments.
• Support month-end activities and deadlines.

Skills

Advanced Excel

Microsoft Office

Data analysis

Customer service

Communication skills

Multitasking

Teamwork

AAT study interest

Education

GCSE Maths & English

AAT or finance qualification (interest)

Tools

Microsoft Excel

Job description

Nisbets Limited are currently recruiting for a Banking and Payments Assistant to join our Finance team, supporting the accurate and timely processing of banking transactions, supplier payments, customer receipts, and financial reconciliations. As a Banking and Payments Assistant at Nisbets, you will play a key role in ensuring the integrity of financial records while delivering excellent service to both internal and external stakeholders. Based at our Fourth Way office in Avonmouth, this is a varied and fast-paced role offering the opportunity to work across both our Cashiers and Payments functions.

As part of a collaborative Finance team, you will be responsible for processing customer payments, supplier payment runs, bank reconciliations, and investigating financial queries across multiple entities. You will contribute to the smooth running of business-critical financial processes while helping to identify opportunities for process improvement and operational efficiency.

This role requires strong attention to detail, excellent organisational skills, and the ability to work accurately in a fast-moving environment. You will work closely with colleagues across Finance, Credit Control, and other departments, supporting the delivery of high service standards and ensuring key deadlines are consistently met.

Key Accountabilities

• Ensure timely and accurate posting of customer payments, investigating and resolving any related queries.
• Regularly review suspense accounts to minimise unallocated payments.
• Support the Credit Control team with account allocations and payment-related enquiries.
• Complete daily and weekly reconciliations, investigating and resolving any variances.
• Process journals accurately and in line with company procedures.
• Prepare supplier payment runs and urgent ad hoc payments.
• Maintain bank accounts and statements, including daily reconciliations.
• Reconcile payments received through multiple payment providers and resolve discrepancies.
• Support month-end activities and ensure deadlines are achieved.
• Identify opportunities for process improvements and provide feedback to management.
• Participate in projects and initiatives as required.

Capabilities, Skills and Experience Required

• Good general education, including GCSEs (or equivalent) in Maths and English.
• Previous experience within a finance, banking, payments, cashiering, or similar administrative role.
• Strong working knowledge of Microsoft Office applications.
• Advanced Excel skills and confidence working with large data sets.
• Ability to analyse information and investigate financial discrepancies.
• Experience working in a fast-paced environment with competing priorities.
• Strong organisational skills with the ability to multitask effectively.
• Studying AAT, or an interest in pursuing a professional finance qualification, would be advantageous.
• Excellent problem-solving skills and a proactive approach to work.
• A strong customer service mindset and effective communication skills.
• Ability to work collaboratively as part of a wider team.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.
Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big.From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it.It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart.From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.

Ready to take the next step with us?