Retail Relief Security Officer

Mitie Group plc.; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Employee Shares Scheme

Staff Discount

Cabot Circus Discount

Free Staff Parking

Pension Scheme

Training Package

Childcare Vouchers

Cycle to Work

Give as you earn

Salary Finance

Holiday allowance

Competitive Pay Rate

Life Cover

Share Incentive Plan

Save as you earn

Counselling Support

Job summary

Mitie is seeking an experienced Contract Support Officer to join the team on site at Hammerson Brent Cross Circus Shopping Centre, Barnet London. You will lead on-site operations, patrol in all weather, and be the first point of contact for clients and customers.

The ideal candidate demonstrates reliability, attentiveness, and strong communication skills, with the ability to maintain composure under pressure while safeguarding on-site security.

Qualifications

• Team player with enthusiastic attitude.
• Ability to work on own initiative.
• Flexible approach to suit business needs.
• Excellent written and verbal communication; calm under pressure.

Responsibilities

• Work outside in all weather conditions and patrol.
• Be determined, trustworthy, attentive and approachable when welcoming clients and customers.
• Be the first point of contact for customers with good knowledge of local surroundings.
• Spot and stop suspicious activity and retain control until emergency services arrive.
• Report to the Security Shift Manager and record, report and escalate regularly.

Job description

Mitie has a great opportunity in Hammerson Brent Cross Circus Shopping Centre, Barnet London. We are looking for an experienced candidate to join the team on site. As the role of a Contract Support Officer, you will take a lead role on site as and when required with a pay rate of £14.59 per hour.

Benefits Package

• Employee Shares Scheme
• Staff Retailer Discount
• Cabot Circus Discount Scheme
• Free Staff Parking
• Pension Scheme
• Extensive Training Package
• Childcare Vouchers
• Cycle to Work Scheme
• Give as you earn
• Salary Finance
• Competitive Holiday allowance
• Competitive Pay Rate
• Life Cover
• Share Incentive Plan
• Save as you earn
• Virtual GP
• Employee Assistance & Counselling

JOB DESCRIPTION

• There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
• The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
• As the first point of contact for to all customers and clients, the Security Officer must have geographically aware of their local surroundings.
• The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
• Report to the Security Shift Manager – they must record, report and escalat on a regular basis.

Qualifications

• The Officer will need to be a team player with an enthusiastic attitude.
• The Officer should be able to work on own initiative.
• Flexible Approach to work to suit the business needs.
• Excellent communication skills are required both written and verbal.It is important the Officer is calm under pressure.