Retail Relief Security Officer

Mitie; Southampton; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Employee Shares Scheme

Westquay Discount Scheme

Pension Scheme

Extensive Training Package

Competitive Pay Rate

Share Incentive Plan

Save as you earn

Virtual GP

Employee Assistance & Counselling

Job summary

Mitie is seeking an experienced Security Officer to join the team on site at West Quay Shopping Centre, Southampton. The role requires a SIA Door Supervisor Licence and involves patrolling and acting as the first point of contact for customers, ensuring safety and security on a flexible rota that covers days, nights, weekends and bank holidays.

The ideal candidate is active, trustworthy and calm under pressure, with good local knowledge and the ability to report findings clearly to the Security

Qualifications

• SIA Door Supervisor Licence is required.
• Excellent communication skills are required (written and verbal).
• Able to work on own initiative.
• Flexible approach to work to suit business needs.

Responsibilities

• Patrol the premises and outdoor areas in all weather conditions.
• Welcome clients and customers and act as first point of contact.
• Maintain situational awareness of local surroundings.
• Identify and deter suspicious activity and escalate to emergency services if needed.
• Record, report and escalate sightings and arrests to the Security Shift Manager.

Skills

Patrolling

Customer service

Communication skills

Calm under pressure

Job description

Location : West Quay Shopping Centre, Southampton

Mitie has a great opportunity in Hammerson West Quay Shopping Centre. We are looking for an experienced candidate to join the team on site. As the role of a Security Officer, you will take a lead role on site as and when required with a pay rate of£13.70 per hour on a flexible rota that will cover days, nights, weekends and bank holidays.

Officers must have a SIA Door Supervisor Licence

Benefits Package

• -Employee Shares Scheme
• -Westquay Discount Scheme
• -Pension Scheme
• -Extensive Training Package
• -Competitive Pay Rate
• -Share Incentive Plan
• -Save as you earn
• -Virtual GP
• -Employee Assistance & Counselling

Job Description

• -There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
• -The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
• -As the first point of contact for to all customers and clients, the Security Officer must have geographically aware of their local surroundings.
• -The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
• -Report to the Security Shift Manager - they must record, report and elevate all sightings and arrests on a regular basis.

Qualifications

• -The Security Officer will need to be a team player with an enthusiastic attitude.
• -The Security Officer should be able to work on own initiative.
• -Flexible Approach to work to suit the business needs.
• -Excellent communication skills are required both written and verbal.
• -It is important the Security Officer is calm under pressure.