On-Site Security Lead - Retail Centre Patrols & Customer Care

Mitie Group plc.; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Employee Shares Scheme

Staff Discount

Cabot Circus Discount

Free Staff Parking

Pension Scheme

Training Package

Childcare Vouchers

Cycle to Work

Give as you earn

Salary Finance

Holiday allowance

Competitive Pay Rate

Life Cover

Share Incentive Plan

Save as you earn

Counselling Support

Job summary

Mitie is seeking an experienced Contract Support Officer to join the team on site at Hammerson Brent Cross Circus Shopping Centre, Barnet London. You will lead on-site operations, patrol in all weather, and be the first point of contact for clients and customers.

The ideal candidate demonstrates reliability, attentiveness, and strong communication skills, with the ability to maintain composure under pressure while safeguarding on-site security.

Qualifications

• Team player with enthusiastic attitude.
• Ability to work on own initiative.
• Flexible approach to suit business needs.
• Excellent written and verbal communication; calm under pressure.

Responsibilities

• Work outside in all weather conditions and patrol.
• Be determined, trustworthy, attentive and approachable when welcoming clients and customers.
• Be the first point of contact for customers with good knowledge of local surroundings.
• Spot and stop suspicious activity and retain control until emergency services arrive.
• Report to the Security Shift Manager and record, report and escalate regularly.

Job description

Mitie is seeking an experienced Contract Support Officer to join the team on site at Hammerson Brent Cross Circus Shopping Centre, Barnet London. You will lead on-site operations, patrol in all weather, and be the first point of contact for clients and customers.

The ideal candidate demonstrates reliability, attentiveness, and strong communication skills, with the ability to maintain composure under pressure while safeguarding on-site security.