EyeCare Optics Retail Assistant — Customer-Centric Service

The Boots Company PLC; United Kingdom; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Counselling access

Job summary

Boots Opticians in the United Kingdom is recruiting a Retail Assistant to join our store team on the shop floor. You’ll greet customers, listen to their needs and help them choose the right eyewear and services, supporting eye-tests and pre-screening activities as part of the role.

We offer the industry-leading Step Into Optics training, combining workshops and hands-on experience, plus a discretionary quarterly bonus and generous employee discounts.

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in retail or clinical environment preferred.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail/clinical experience

Job description

Boots Opticians in the United Kingdom is recruiting a Retail Assistant to join our store team on the shop floor. You’ll greet customers, listen to their needs and help them choose the right eyewear and services, supporting eye-tests and pre-screening activities as part of the role.

We offer the industry-leading Step Into Optics training, combining workshops and hands-on experience, plus a discretionary quarterly bonus and generous employee discounts.