Retail Optics Assistant: Customer Care & Eyewear Expert

The Boots Company PLC; Chippenham; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Boots Opticians is looking for a Retail Assistant to join our store team on the shop floor, building relationships with customers and helping them find the right eyewear solution. You will greet customers, assist with pre-screenings and eye-tests, and support dispensing and aftercare.

Based in our Chippenham store, this role offers training through our Step Into Optics programme and opportunities to develop in a busy optical environment.

Qualifications

• Customer-focused approach and a desire to learn.
• Experience in retail or clinical environments is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care passion

Willingness to learn

Job description

Boots Opticians is looking for a Retail Assistant to join our store team on the shop floor, building relationships with customers and helping them find the right eyewear solution. You will greet customers, assist with pre-screenings and eye-tests, and support dispensing and aftercare.

Based in our Chippenham store, this role offers training through our Step Into Optics programme and opportunities to develop in a busy optical environment.