Retail Operations Coordinator (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading company in retail is seeking a Retail Operations Coordinator in Stoke-on-Trent. The role involves managing the store, leading a team, and ensuring excellent customer service. With a competitive salary and generous benefits package, this position offers opportunities for career advancement in a supportive environment.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Plus, more perks

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication skills.
• Ability to monitor, manage, and improve KPIs.

Responsibilities

• Independently manage the store in the absence of the Store Manager.
• Lead and inspire the team to fulfil their potential.
• Comply with Health and Safety laws and guidelines.

Skills

Leadership

Communication

Time Management

Problem Solving

Customer Service

Job description

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Retail Operations Coordinator (Hiring Immediately), Stoke-on-Trent

Client: Lidl

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

Summary
£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident, and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm, and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

1. Set a spectacular example for the Store Team and your customers
2. Independently manage the store in the absence of the Store Manager
3. Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles
4. Diligently check and work deliveries, manage the till area, and monitor KPIs
5. Be a friendly face for every customer, offering excellent service and helping with all customer queries
6. Comply with Health and Safety laws, standards, and guidelines

What you'll need

• Experience leading and developing a team in a challenging, fast-paced environment
• Excellent communication skills to help colleagues and customers in a friendly and open way
• Good time management, delegation, and problem-solving skills
• Confidence to support your team through every shift
• Pride in providing unmatched customer service
• Ability to monitor, manage, and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, more perks

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to advance your career, and make a difference, find your place at Lidl and apply now. Please note employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.