Retail Officer

Barbarian Facilities Management Limited; Southampton; On-site; GBP 21,000 - 23,000; Full time

Job summary

Barbarian Facilities Management is recruiting a Retail Officer to protect people, stock and property at retail premises in Southampton. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

Responsibilities include patrolling, greeting customers, monitoring high-risk areas, de-escalating conflicts and maintaining logs and reports at shift end.

Qualifications

• Reliable, punctual and presentable.
• Good communication and customer-service skills.
• Comfortable being on your feet for a full shift.
• Right to work in the UK.
• If you have an SIA badge, include the badge number on your application.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour
• Greet customers and handle queries politely and professionally
• Monitor high-risk areas and report suspicious activity
• De-escalate conflict calmly and report incidents accurately
• Complete clear logs and reports at the end of each shift

Skills

Communication

Customer service

Reliability

Stamina

Right to work in UK

Job description

Barbarian Facilities Management · Southampton, England

Job type Full-time

Location Southampton, England

About the role

Barbarian Facilities Management is recruiting a Retail Officer to protect people, stock and property at retail premises in Southampton. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour
• Greet customers and handle queries politely and professionally
• Monitor high-risk areas and report suspicious activity
• De-escalate conflict calmly and report incidents accurately
• Complete clear logs and reports at the end of each shift

What we are looking for

• Reliable, punctual and presentable
• Good communication and customer-service skills
• Comfortable being on your feet for a full shift
• Right to work in the UK
• If you hold an SIA badge, please add the number on your application