Retail Officer

Barbarianfm; Plymouth; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Barbarian Facilities Management recruits a Retail Officer to protect people, stock and property at retail premises in Plymouth. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

Responsibilities include patrolling, greeting customers, reporting incidents, and completing shift logs with accuracy. Right to work in the UK is required; SIA badge number may be requested on application.

Qualifications

• Reliable, punctual and presentable.
• Good communication and customer-service skills.
• Comfortable being on your feet for a full shift.
• Right to work in the UK.
• If you hold an SIA badge, please add the number on your application.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour.
• Greet customers and handle queries politely and professionally.
• Monitor high-risk areas and report suspicious activity.
• De‑escalate conflict calmly and report incidents accurately.
• Complete clear logs and reports at the end of each shift.

Skills

Customer service

Communication

Job description

Barbarian Facilities Management · Plymouth, England

Job type Full-time

Location Plymouth, England

About the role

Barbarian Facilities Management is recruiting a Retail Officer to protect people, stock and property at retail premises in Plymouth. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour
• Greet customers and handle queries politely and professionally
• Monitor high-risk areas and report suspicious activity
• De‑escalate conflict calmly and report incidents accurately
• Complete clear logs and reports at the end of each shift

What we are looking for

• Reliable, punctual and presentable
• Good communication and customer-service skills
• Comfortable being on your feet for a full shift
• Right to work in the UK
• If you hold an SIA badge, please add the number on your application