Retail Officer

Barbarianfm; Aberdeen City; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Barbarian Facilities Management Limited in Aberdeen is recruiting a Retail Officer to protect people, stock and property at retail premises. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

The role involves patrolling the shop floor and entrances, greeting customers, monitoring high-risk areas, de-escalating conflicts, and completing logs and reports at the end of each shift.

Qualifications

• Reliable, punctual and presentable.
• Good communication and customer-service skills.
• Comfortable being on your feet for a full shift.
• Right to work in the UK.
• If you hold an SIA badge, please add the number on your application.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour.
• Greet customers and handle queries politely and professionally.
• Monitor high-risk areas and report suspicious activity.
• De-escalate conflict calmly and report incidents accurately.
• Complete clear logs and reports at the end of each shift.

Skills

Customer service

Reliability

Communication

Job description

Job type Full-time

About the role

Barbarian Facilities Management is recruiting a Retail Officer to protect people, stock and property at retail premises in Aberdeen. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour
• Greet customers and handle queries politely and professionally
• Monitor high-risk areas and report suspicious activity
• De-escalate conflict calmly and report incidents accurately
• Complete clear logs and reports at the end of each shift

What we are looking for

• Reliable, punctual and presentable
• Good communication and customer-service skills
• Comfortable being on your feet for a full shift
• Right to work in the UK
• If you hold an SIA badge, please add the number on your application