Retail Officer

Barbarian Facilities Management Limited; Monkton; Remote; GBP 18,000 - 21,000; Full time

Job summary

Barbarian Facilities Management is recruiting a Retail Officer to protect people, stock and property at retail premises in Pembroke. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

You will patrol, greet customers, monitor high-risk areas, de-escalate conflicts, and complete clear logs at the end of each shift. Right to work in the UK is required; SIA badge holders may include their badge number on the

Qualifications

• Reliable, punctual and presentable.
• Good communication and customer-service skills.
• Comfortable standing for a full shift.
• Right to work in the UK.
• If you hold an SIA badge, please add the number on your application.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour
• Greet customers and handle queries politely and professionally
• Monitor high-risk areas and report suspicious activity
• De-escalate conflict calmly and report incidents accurately
• Complete clear logs and reports at the end of each shift

Skills

Reliability / Punctuality

Customer-service skills

On-foot shift

Right to work UK

Job description

Barbarian Facilities Management · Pembroke, Wales

Job type Full-time

Location Pembroke, Wales

About the role

Barbarian Facilities Management is recruiting a Retail Officer to protect people, stock and property at retail premises in Pembroke. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour
• Greet customers and handle queries politely and professionally
• Monitor high-risk areas and report suspicious activity
• De-escalate conflict calmly and report incidents accurately
• Complete clear logs and reports at the end of each shift

What we are looking for

• Reliable, punctual and presentable
• Good communication and customer-service skills
• Comfortable being on your feet for a full shift
• Right to work in the UK
• If you hold an SIA badge, please add the number on your application