Retail Officer

Barbarian Facilities Management Limited; Bath; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Barbarian Facilities Management Limited is recruiting a Retail Officer to protect people, stock and property at Bath retail premises. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

You will patrol the shop floor and entrances, greet customers, monitor high‑risk areas and report incidents clearly. The role requires staying on your feet for a full shift, being reliable and presentable, with good communication

Qualifications

• Reliable, punctual and presentable.
• Good communication and customer-service skills.
• Comfortable standing for a full shift.
• Right to work in the UK.
• If you hold an SIA badge, please add the number on your application.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour.
• Greet customers and handle queries politely and professionally.
• Monitor high-risk areas and report suspicious activity.
• De-escalate conflict calmly and report incidents accurately.
• Complete clear logs and reports at the end of each shift.

Skills

Reliability

Punctuality

Customer service

Communication

Standing duties

Right to work in the UK

Job description

Job type Full-time

Location Bath, England

About the role

Barbarian Facilities Management is recruiting a Retail Officer to protect people, stock and property at retail premises in Bath. You will be the visible, friendly face of security on the shop floor, deterring theft and helping customers and colleagues feel safe.

Responsibilities

• Patrol the shop floor and entrances, deterring theft and anti-social behaviour
• Greet customers and handle queries politely and professionally
• Monitor high-risk areas and report suspicious activity
• De-escalate conflict calmly and report incidents accurately
• Complete clear logs and reports at the end of each shift

What we are looking for

• Reliable, punctual and presentable
• Good communication and customer-service skills
• Comfortable being on your feet for a full shift
• Right to work in the UK
• If you hold an SIA badge, please add the number on your application