Retail Merchandiser

Service Innovation Group; Greater London; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Living Wage Employer

B-Corp Certified

Great Place to Work Recognition

Job summary

Service Innovation Group in London is seeking Retail Specialists to visit retail stores and transform displays into engaging experiences that drive sales. You will build relationships with store staff, ensure planograms are followed, and report back on objectives and action plans.

The role emphasizes strong in-store communication, stock checks, and KPI-driven results, with SIG's commitment to Living Wage, B-Corp certification, and a people-first culture.

Qualifications

• Valid and Full UK Driver’s License.
• A smart phone to be able to complete store reporting.
• Ability to communicate with in store teams.

Responsibilities

• Build positive relationships with retailers and store contacts to support client objectives and sales.
• Communicate with store staff to define visit objectives and review actions.
• Ensure client products are displayed and merchandised per planograms.
• Identify and fix stock availability issues with stores.
• Display POP/ POS items effectively to boost brand awareness and sales.
• May store a small amount of stock & equipment at home for work use.
• Adapt to change and respond to short-term activity objectives with proactive results.
• Work to KPIs set by SIG clients to improve personal and team performance.

Skills

UK Driving License

Smartphone for reporting

In-store communication

Job description

Are you a visionary with a flair for creativity and a passion for retail?

We are looking for a dynamic Retail Specialists to visit retail stores to transform our clients’ store displays into captivating experiences that delight customers and drive sales. As a key player in our team, you will craft visually appealing product presentations according to briefs set out by our client to ensure their merchandise shines.

If you thrive in a fast-paced environment and have an eye for detail, this is the perfect opportunity for you to make a significant impact and grow with us.

The Role

• Building positive relationships in retailers with key contacts to achieve SIG’s client objectives and influence store sales performance.
• Effectively communicate with store staff to clearly define visit objectives and review changes and future action plans.
• Ensure client products are displayed and merchandised according to agreed planograms.
• Work with stores to identify and fix stock availability issues.
• Ensure all Point of Purchase/ Point of Sale items are effectively displayed to maximise end user and consumer brand awareness to increase sales.
• You may be required to store a small amount of stock & equipment at home for work use.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Work to KPI’s, set by SIG clients, working to increase performance of both personal and team goals.

What are we looking for

• Valid and Full UK Driver’s License.
• A smart phone to be able to complete store reporting.
• Ability to communicate with in store teams.

Why work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core : From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference.

We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

A People-Centred Culture : We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation

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