Retail Merchandiser

Service Innovation Group UK; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Service Innovation Group UK is seeking a Retail Specialist to visit retail stores and transform client displays into engaging experiences that delight customers and drive sales. You will craft visually appealing product presentations according to briefs to ensure merchandise shines.

Join a fast-paced team with an eye for detail, where you’ll build relationships with store staff, align objectives, and optimize stock and planograms to boost sales performance.

Qualifications

• Valid and Full UK Driver's License.
• A smart phone to be able to complete store reporting.
• Ability to communicate with in-store teams.

Responsibilities

• Build positive relationships with retailers and key contacts to achieve client objectives and influence store sales performance.
• Effectively communicate with store staff to clearly define visit objectives and review changes and future action plans.
• Ensure client products are displayed and merchandised according to agreed planograms.
• Work with stores to identify and fix stock availability issues.
• Ensure all Point of Purchase/ Point of Sale items are effectively displayed to maximise end user and consumer brand awareness to increase sales.
• You may be required to store a small amount of stock & equipment at home for work use.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Work to KPI’s, set by SIG clients, working to increase performance of both personal and team goals.

Skills

Communication skills

Relationship building

Store reporting

Job description

Are you a visionary with a flair for creativity and a passion for retail?

We are looking for a dynamic Retail Specialists to visit retail stores to transform our clients’ store displays into captivating experiences that delight customers and drive sales. As a key player in our team, you will craft visually appealing product presentations according to briefs set out by our client to ensure their merchandise shines.

If you thrive in a fast-paced environment and have an eye for detail, this is the perfect opportunity for you to make a significant impact and grow with us.

The Role

• Building positive relationships in retailers with key contacts to achieve SIG’s client objectives and influence store sales performance.
• Effectively communicate with store staff to clearly define visit objectives and review changes and future action plans.
• Ensure client products are displayed and merchandised according toagreed planograms.
• Work with stores to identify and fix stock availability issues.
• Ensure all Point of Purchase/ Point of Sale items are effectively displayed to maximise end user and consumer brand awareness to increase sales.
• You may be required to store a small amount of stock & equipment at home for work use.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Work to KPI’s, set by SIG clients, working to increase performance of both personal and team goals.

What are we looking for

• Valid and Full UKDriver'sLicense.
• A smart phone to be able to complete store reporting.
• Ability to communicate with in store teams.

Why work for Service Innovation Group

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certifiedB-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognitionfrom Great Place to Workfor creating aninclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core : Fromsupporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference .

We are delighted that we are an accreditedLiving Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

A People-Centred Culture : We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.

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