Brand Ambassador

Service Innovation Group; Horsted Keynes; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Life Assurance

Holiday Allowance

Holiday Trading

Electric Car Scheme

HEKA

Family-Friendly Benefits

Retail Discounts

Tech & Home

Professional Development

Employee Assistance

Job summary

Service Innovation Group is seeking an ambitious Brand Ambassador to manage a retail territory, representing leading brands across multiple store environments. You will ensure products are merchandised to planograms and drive in-store standards with autonomy.

In this field-based role you’ll build strong relationships with store teams, report via CRM, and deliver against client KPIs while attending national team meetings. Flexible, independent work in a fast-paced retail setting.

Responsibilities

• Work independently across a defined territory, delivering your fortnightly call schedule efficiently across multiple retailers.
• Build strong relationships with key store contacts to support brand standards and in-store execution.
• Ensure products are merchandised in line with agreed planograms.
• Identify and resolve stock availability issues in partnership with store teams.
• Install and maintain point-of-purchase materials to a high standard.
• Adapt positively to short-term activity changes and evolving priorities.
• Deliver against client KPIs and agreed objectives.
• Accurately complete reporting via CRM systems.
• Store and manage a small amount of stock and equipment at home.
• Attend national team meetings and field accompaniments as required.

Job description

We're looking for an ambitious and professional Brand Ambassador to manage a retail territory, representing Apple and other world-leading brands across multiple store environments. You'll play a key role in bringing brands to life, ensuring products are perfectly executed in-store and consistently delivered to the highest standards.

This is a dynamic, field-based role where no two days are the same. You'll build strong relationships with store teams, take pride in flawless merchandising, and manage your territory with confidence and autonomy, all with the support of your Area Manager.

If you love variety, enjoy working independently, and thrive in a fast-paced retail environment, this could be your next exciting move.

The Role

• Work independently across a defined territory, delivering your fortnightly call schedule efficiently across multiple retailers.
• Build strong relationships with key store contacts to support brand standards and in-store execution.
• Ensure products are merchandised in line with agreed planograms.
• Identify and resolve stock availability issues in partnership with store teams.
• Install and maintain point-of-purchase materials to a high standard.
• Adapt positively to short-term activity changes and evolving priorities.
• Deliver against client KPIs and agreed objectives.
• Accurately complete reporting via CRM systems.
• Store and manage a small amount of stock and equipment at home.
• Attend national team meetings and field accompaniments as required.

What we offer

• Life assurance: Coverage at 4x your annual salary.
• Holiday Allowance: 20 days annual leave + 8 bank holidays.
• Holiday Trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
• Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
• HEKA: A monthly wellbeing allowance that employees can use towards gym memberships, health services, and wellbeing brands.
• Family-Friendly Benefits: Enhanced family leave, including maternity, paternity and adoption leave, alongside flexible working options to support working parents.
• Wider Wallet: Access to a wide range of employee benefits and discounts, including retail savings at popular grocery stores.
• Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
• Professional Development: Dedicated budget for training, workshops and career advancement.
• Employee Assistance Programme (We Care): Confidential support and guidance for wellbeing and personal challenges.

At Service Innovation Group, we believe in doing business differently - and doing business right. We operate across Europe and beyond, supporting major brands and growth - while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certified B-Corp, meaning we've met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn't just deliver projects - we deliver purposeful work that makes a constructive difference.

We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.