Retail Merchandiser

Service Innovation Group UK; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

Service Innovation Group UK is seeking a dynamic Retail Specialist to visit retail stores and transform displays into captivating experiences that delight customers and drive sales. You will build relationships with retailers, ensure planograms, fix stock issues, and report via smartphone.

A valid UK driving license and strong communication with store staff are essential. Join SIG's people-first, award-winning culture, and contribute to KPI-driven store performance across the UK.

Qualifications

• Valid UK driving licence required.
• Smartphone or device to complete store reporting.
• Strong communication with in-store teams to align visit objectives.

Responsibilities

• Build positive relationships with retailers to achieve client objectives and influence store sales performance.
• Effectively communicate with store staff to clearly define visit objectives and review changes and future action plans.
• Ensure client products are displayed and merchandised according to planograms.
• Work with stores to identify and fix stock availability issues.
• Ensure all Point of Purchase/ Point of Sale items are effectively displayed to maximise end user and consumer brand awareness to increase sales.
• You may be required to store a small amount of stock & equipment at home for work use.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Work to KPI’s, set by SIG clients, working to increase performance of both personal and team goals.

Skills

Full UK Driver’s License

Smartphone

In-store communication

Job description

Are you a visionary with a flair for creativity and a passion for retail?

We are looking for a dynamic Retail Specialists to visit retail stores to transform our clients' store displays into captivating experiences that delight customers and drive sales. As a key player in our team, you will craft visually appealing product presentations according to briefs set out by our client to ensure their merchandise shines.

If you thrive in a fast-paced environment and have an eye for detail, this is the perfect opportunity for you to make a significant impact and grow with us.

The Role

• Building positive relationships in retailers with key contacts to achieve SIG's client objectives and influence store sales performance.
• Effectively communicate with store staff to clearly define visit objectives and review changes and future action plans.
• Ensure client products are displayed and merchandised according to agreed planograms.
• Work with stores to identify and fix stock availability issues.
• Ensure all Point of Purchase/ Point of Sale items are effectively displayed to maximise end user and consumer brand awareness to increase sales.
• You may be required to store a small amount of stock & equipment at home for work use.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Work to KPI’s, set by SIG clients, working to increase performance of both personal and team goals.

What are we looking for

• Valid and Full UK Driver’s License.
• A smart phone to be able to complete store reporting.
• Ability to communicate with in store teams.

Why work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently - and doing business right. We operate across Europe and beyond, supporting major brands and growth - while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certified B-Corp, meaning we've met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

Sustainability and Purpose at Our Core

From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn't just deliver projects - we deliver purposeful work that makes a constructive difference.

A People-Centred Culture

We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation.

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