Retail Manager

Morrisons; Pontarfynach; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Colleague Discount

Time Off

Future Growth

Healthcare & Pension

Family Support

My Morri Rewards

Job summary

Morrisons is seeking a Retail Manager to lead a department on the shop floor, taking operational and commercial ownership to deliver outstanding standards and customer service every day. You will be highly visible on the shop floor, energising the team and modelling Morrisons values.

Reporting to the Store Manager, you will coach supervisors and staff, drive visual merchandising, manage stock and labour, and ensure compliance with safety standards.

Qualifications

• Proven leadership experience in high-volume retail environments.
• Strong commercial mindset with forecasting and inventory experience.
• Hands-on, energetic leader visible on the shop floor.

Responsibilities

• Lead and develop people: Inspire, coach, and support the ongoing development of department supervisors, sales assistants, and team members.
• Maintain high visual standards: Lead sales floor setup and visual merchandising, ensuring products are showcased to drive customer engagement.
• Drive commercial performance: Take ownership of department sales targets, inventory control, waste management, and labour allocation to maximize profitability.
• Ensure operational compliance: Maintain top-tier safety standards, store policies, and regulatory compliance across all assigned areas.
• Elevate customer experience: Build a welcoming store atmosphere by encouraging your team to proactively engage with customers and resolve inquiries efficiently.

Skills

Leadership

Customer focus

Communication

Team development

Job description

As a Retail Manager, you will step out from behind the desk and onto the shop floor to act as a visionary leader for your store. You will take full operational and commercial ownership of your assigned department, driving high standards, supporting team performance, and ensuring a seamless, high-energy environment for customers every single day.

Reporting directly to the Store Manager, your main objective is to deliver outstanding operational performance, maintain excellent product availability and visual standards, and coach your team to deliver exceptional customer service.

What you'll be doing day-to-day:

• Lead and Develop People: Inspire, coach, and support the ongoing development of department supervisors, sales assistants, and team members.
• Maintain High Visual Standards: Lead sales floor setup and visual merchandising, ensuring products are showcased to drive customer engagement.
• Drive Commercial Performance: Take ownership of department sales targets, inventory control, waste management, and labour allocation to maximize profitability.
• Ensure Operational Compliance: Maintain top-tier safety standards, store policies, and regulatory compliance across all assigned areas.
• Elevate Customer Experience: Build a welcoming store atmosphere by encouraging your team to proactively engage with customers and resolve inquiries efficiently.

About You

• Proven Leadership Experience: Background in high-volume fresh food retail, commercial catering, food production, or hospitality management.
• Commercial Mindset: Solid understanding of production forecasting, yield management, seasonal planning, and managing short-life inventory.
• Hands-on Approach: A high-energy leader who thrives in a fast-paced environment and enjoys being visible on the shop floor.
• Strong Communication Skills: Ability to build credibility with specialist team members and collaborate effective with store executive leadership.

We are an equal opportunities employer and welcome applications from all sections of the community.

About Us

We are a team of over 90,000 down-to-earth people. Uniquely, we are the UK's second-largest food manufacturer and own our entire supply chain; giving you incredibly diverse career paths and development opportunities.

More Perks:

• Competitive Salary: Discussed early in the process to match your experience.
• Colleague Discount: 15% staff discount for you, 10% for a nominated friend/family member.
• Time Off: 33 days annual leave.
• Future Growth: Access to our University-accredited Sir Ken Morrison Leadership School programme.
• Healthcare & Pension: Highly competitive pension scheme and private healthcare.
• Family Support: Enhanced maternity, paternity, and adoption leave.
• My Morri Rewards: Instant discounts, cashback, and perks on everyday dining and leisure.