Retail HR Business Partner

Oxfam; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Oxfam is seeking a proactive Retail HR Business Partner to enhance its retail operations across London and the surrounding areas. The role involves aligning HR practices with the organization's mission to fight poverty and inequality, requiring a deep commitment to diversity and a strong knowledge of UK HR legislation. Successful candidates will contribute to a positive workplace culture and help shape the future of Oxfam’s shops while enjoying competitive benefits and flexible work options.

Benefits

Flexible working options

Generous pension scheme

33 days of annual leave including bank holidays

Company sick pay

Life assurance

Professional development opportunities

Qualifications

• Experienced HR generalist with strong partnering skills.
• Current knowledge of UK employment legislation and best practices.
• Retail experience is advantageous.

Responsibilities

• Support retail operations through managing HR lifecycle activities.
• Deliver tailored solutions to people-related challenges.
• Drive continuous improvement in inclusive people practices.

Skills

HR Generalist

Coaching

Problem-solving

Decision-making

Diversity and Inclusion Commitment

Education

CIPD Level 7 or equivalent professional experience

Job description

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Oxfam GB is a member of an international confederation of 21 organisations acting together as partners with local communities to fight inequality and poverty.

We believe that when people come together, we can create real change. Whether it’s through signing a petition, volunteering in one of our shops, or donating what you can, when we all take these acts together, we can create a more equal world.

Open for business since 1948, Oxfam shops raise vital funds to support Oxfam’s work with partner organisations. Mobilising over 20,000 volunteers who work in shops at the heart of their community to raise as much money as possible to support our work to tackle poverty and inequality.

The Role

Are you a proactive HR professional looking for your next challenge and ready to make a real impact, supporting retail operations for a charity fighting the inequalities that fuel poverty?

We are seeking an enthusiastic and talented HR professional to join our team as Retail HR Business Partner for our retail network based in and around London, Surrey, Kent, and Sussex (weekly travel required). The role is pivotal in driving our people and culture strategy, fostering a positive work environment within our shops, and ensuring our HR practices align with our vision, mission, and values.

You will work within our People and Culture Division, as part of the Retail HR team. As an HR Business Partner, you will support our retail colleagues by managing HR lifecycle activities within our network of shops, providing pragmatic, employee-centric guidance on people issues aligned with our values. You will act as a bridge between stakeholders, ensuring that the unique people needs of each shop are met and exceeded. Your work will involve crafting tailored people plans and collaborating across Oxfam teams, using creativity to find innovative solutions.

About you

We are looking for a candidate who can work across teams within the People and Culture Division and the wider organization, to drive continuous improvement in inclusive people practices.

An ideal candidate will:

• Be an experienced HR generalist with strong partnering skills, providing trusted advice, coaching, and training across a range of people strategies and issues.
• Provide expert advice on HR policies, procedures, and best practices, with current knowledge of UK employment legislation including ER and HR best practice.
• Support talent acquisition and retention efforts, including recruitment, onboarding, and development.
• Deliver tailored, innovative, and creative solutions to people-related challenges in an empowered manner.
• Listen, understand, and respond effectively to diverse audiences, demonstrating a commitment to diversity, equity, inclusion, and belonging.
• Use data confidently to inform decisions, mitigate risks, and drive change.
• Possess strong problem-solving and decision-making skills, responding quickly to issues.
• Manage and deliver HR projects within a complex, operational environment.
• Be qualified to CIPD Level 7 or have equivalent professional experience.
• Ideally have retail experience.
• Be willing to travel regularly for business purposes. A valid UK driving license is desirable (car and/or expenses provided).

Are you ready to embark on this exciting journey with us? Let us shape the future of our shops together.

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What we offer

We offer a competitive salary and additional benefits, including flexible working options, a generous pension scheme, 33 days of annual leave including bank holidays, additional leave allowances, company sick pay, life assurance, and more.

You will join a team of professionals passionate about ending poverty and dedicated to collaborative change. Our shops are vibrant community hubs filled with pride and dedication.

From day one, we invest in your professional development through in-house courses, e-learning, on-the-job learning, coaching, mentoring, and more.

Learn more about what Oxfam offers.

Flexfam

We believe flexible working is key to building the future of Oxfam, and we’re open to discussing flexible arrangements that work for you.