Retail Host

Merlin Entertainments; Greater London; Presencial; GBP 16 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hourly pay

Monthly bonus scheme

25% discount in our retail shops and…

40% online LEGO discount

Merlin Magic Pass

Resumo da oferta

Merlin Entertainments in London is seeking Retail Assistants to join the London Eye shop. You will greet guests warmly, keep the shop well-stocked and tidy, and suggest merchandise in a friendly way to enhance every guest experience.

You will help guests find perfect mementos while delivering excellent service and upholding health and safety standards. The role offers shift-based hours with generous staff benefits and a chance to be part of a famous landmark team.

Qualificações

• Confident chatting with hundreds of guests daily.
• Ability to identify guest needs and upsell appropriately.
• Comfort with health and safety standards (training provided).
• Energetic team player with positive attitude.
• Must be 18 or older due to safety regulations.

Responsabilidades

• Greeting guests with warmth, enthusiasm and a bit of sparkle
• Keeping our shop stocked, tidy and looking top-notch
• Suggesting must-have merchandise in a way that’s helpful, never pushy
• Answering questions and offering brilliant customer service
• Helping us smash our daily targets and boost revenue
• Working closely with the wider team
• Jumping in to help other departments when needed

Conhecimentos

Guest interaction

Upselling

Health & safety

Team player

Age 18+

Descrição da oferta de emprego

Location: London Eye, LondonAre you ready to help guests make memories at 135 metres?

Location: London Eye, LondonAre you ready to help guests make memories at 135 metres? We’re on the lookout for Retail Assistants to join our vibrant team at the London Eye - one of the most iconic views in the world. You’ll be the friendly face our guests meet in the shop, welcoming them in, offering helpful suggestions, and making sure they don’t leave without the perfect memento. You’ll keep the shop sparkling, the shelves full, and the energy high, because this is more than a job, it’s a chance to bring the magic of London to life! What You’ll Be Doing

• Greeting guests with warmth, enthusiasm and a bit of sparkle
• Keeping our shop stocked, tidy and looking top-notch
• Suggesting must-have merchandise in a way that’s helpful, never pushy
• Answering questions and offering brilliant customer service
• Helping us smash our daily targets and boost revenue
• Working closely with the wider team
• Jumping in to help other departments when needed

Qualifications & Experience

• Someone who’s confident chatting to hundreds of guests a day
• A natural at spotting what guests might love and upselling with style
• Someone comfortable working to strict health and safety standards (we’ll train you)
• A team player who brings energy and positivity to every shift
• Aged 18 or over due to health and safety regulations

Benefits

• We offer an hourly rate paid fortnightly
• Monthly Bonus Scheme based on customer service targets
• 25% discount in our retail shops and restaurants
• 40% online LEGO discount
• You’ll also get your hands on a Merlin Magic Pass - giving you FREE tickets to our attractions across the GLOBE!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible. Pay RangeFrom GBP £13.84/Hr.