Retail Floor Leader & Styling Expert

Moss; Leicester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary + performance-based

Real career progression opportunities

Ongoing training and development

Culture that celebrates individuality

Recognition for your contribution

Job summary

Moss in Leicester is seeking a store leader who is passionate about delivering exceptional customer experiences and building genuine connections with shoppers. You will be at the heart of the store, welcoming customers, advising on styling, and supporting a high-energy team to achieve strong results.

The role offers real progression opportunities, ongoing training, and a culture that celebrates individuality, energy, and outstanding service.

Qualifications

• Experience leading by example on the shop floor
• Love talking to people and making them feel comfortable
• Love supporting others and leading by example
• Bring positive energy and a willingness to learn
• Want to grow your confidence in a leadership position

Responsibilities

• Creating standout customer moments – welcoming, advising, styling, and building genuine connections
• Driving results naturally – through great service that feels effortless, not pushy
• Supporting the team on the floor – leading by example, offering guidance and feedback throughout the day
• Keeping the store sharp and inspiring – from visual standards to stock processes and store operations
• Taking ownership – supporting opening, closing, and key operational responsibilities
• Learning constantly – from product knowledge to styling to commercial awareness

Job description

Moss in Leicester is seeking a store leader who is passionate about delivering exceptional customer experiences and building genuine connections with shoppers. You will be at the heart of the store, welcoming customers, advising on styling, and supporting a high-energy team to achieve strong results.

The role offers real progression opportunities, ongoing training, and a culture that celebrates individuality, energy, and outstanding service.