Retail Floor Leader: Drive Sales, Coach Team

B&M Retail Limited; Glasgow; Sur place; GBP 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Store discount

Colleague portal discounts

Résumé du poste

B&M Retail Limited in Uddingston (near Glasgow) is seeking a Floor Manager to lead the shop floor in a fast-paced retail environment. This permanent, full-time role requires hands-on leadership, owning standards, and delivering a great customer experience every day.

You will motivate and coach your team, drive sales and KPIs, and adapt to the pace of busy days, evenings and weekends. The successful candidate is outcome-focused, with pride in merchandising and customer service.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Strong focus on customer experience and results.
• Hands-on leadership and coaching ability.

Responsabilités

• Take charge of the shop floor, keeping standards high and customers happy
• Lead, energise and support your team to perform at their best
• Drive sales and KPIs, spotting opportunities to improve performance
• Stay one step ahead, plan, adapt and react to the pace of the day
• Help your team grow through coaching, feedback and support

Connaissances

Leadership

Team management

Customer service

Retail experience

Outils

POS systems

Description du poste

B&M Retail Limited in Uddingston (near Glasgow) is seeking a Floor Manager to lead the shop floor in a fast-paced retail environment. This permanent, full-time role requires hands-on leadership, owning standards, and delivering a great customer experience every day.

You will motivate and coach your team, drive sales and KPIs, and adapt to the pace of busy days, evenings and weekends. The successful candidate is outcome-focused, with pride in merchandising and customer service.