Floor Manager - Lead, Coach & Drive Store Performance

B&M Retail Limited; Calderbraes; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Store discount

Colleague portal discount

Benefits package

Job summary

B&M Retail Limited in Uddingston is seeking a Floor Manager to lead the shop floor, drive performance and ensure an outstanding customer experience. This is a permanent, full-time role with flexibility across days, evenings and weekends.

As part of the store management team, you’ll coach your colleagues, maintain high merchandising standards and focus on achieving store KPIs with energy and teamwork.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• A natural ability to motivate, coach and inspire others.
• Pride in maintaining high store and merchandising standards.
• Strong focus on results, targets and customer experience.
• A hands-on attitude — you’re not afraid to roll up your sleeves!

Responsibilities

• Take charge of the shop floor, keeping standards high and customers happy
• Lead, energise and support your team to perform at their best
• Drive sales and KPIs, spotting opportunities to improve performance
• Stay one step ahead, plan, adapt and react to the pace of the day
• Help your team grow through coaching, feedback and support

Skills

Team leadership

Coaching & mentoring

Customer experience focus

Store standards

Hands-on leadership

Job description

B&M Retail Limited in Uddingston is seeking a Floor Manager to lead the shop floor, drive performance and ensure an outstanding customer experience. This is a permanent, full-time role with flexibility across days, evenings and weekends.

As part of the store management team, you’ll coach your colleagues, maintain high merchandising standards and focus on achieving store KPIs with energy and teamwork.