Retail Floor Associate - Empower Customer Experience

JD GROUP; Sheffield; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

JD GROUP in Sheffield is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and uphold high service and presentation standards.

Join a fast-paced retail environment where teamwork, a positive attitude, and a passion for helping people will help you grow. This role offers an opportunity to build a strong foundation for your future career within our brand.

Qualifications

• Experience delivering excellent customer service.
• Ability to adapt communication style to different customers.
• Ability to work collaboratively with colleagues.
• Willingness to learn company processes and procedures.

Responsabilités

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Connaissances

Customer service

Sales skills

Teamwork

Communication

Description du poste

JD GROUP in Sheffield is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and uphold high service and presentation standards.

Join a fast-paced retail environment where teamwork, a positive attitude, and a passion for helping people will help you grow. This role offers an opportunity to build a strong foundation for your future career within our brand.