Retail Floor Associate: Customer Delight & Sales

JDSports; Swansea; On-site; GBP 18,000 - 21,000; Full time

Job summary

JD Sports in Swansea is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards to support smooth store operations.

In this fast-paced retail role, you will learn new skills, work with a supportive team, and contribute to the store's high standards and customer satisfaction on a daily basis.

Qualifications

• Greeting customers and delivering a welcoming experience on the shop floor.
• Identify customer needs, recommend products, and promote complementary items.
• Maintain high standards of customer service and store presentation.
• Replenish stock and ensure products are correctly displayed.
• Process transactions and support daily store operations.

Responsibilities

• Deliver a positive and welcoming experience for customers on the shop floor.
• Identify customer needs and promote relevant products to hit sales goals.
• Maintain clean, well-organised fixtures, displays, and stock areas.
• Assist with replenishment and product availability according to standards.
• Support with till processing and daily store operations as required.

Skills

Customer service

Communication

Teamwork

Organisation

Problem solving

Job description

JD Sports in Swansea is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards to support smooth store operations.

In this fast-paced retail role, you will learn new skills, work with a supportive team, and contribute to the store's high standards and customer satisfaction on a daily basis.