Retail Facilities & Site Operations Specialist

Glassworks London; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Glassworks London is seeking a Retail Facilities & Site Operations Coordinator to keep stores, warehouse and office fully operational. The role is hands-on across multiple sites, identifying repairs, coordinating contractors and suppliers, and ensuring safe, functional environments.

You will visit sites regularly, document issues, obtain quotes, book works and chase completion, while supporting store openings, refits and equipment rollouts per approved briefs and plans.

Qualifications

• Store Manager / Assistant Store Manager or multi-site retail support background.
• Practical, highly organised with ability to coordinate repairs and maintenance.
• Experience coordinating contractors, suppliers and quotes.
• Experience visiting sites and inspecting issues.
• Experience supporting store openings, refits, moves or rollouts.

Responsibilities

• Coordinate repairs, maintenance and facilities issues across stores, warehouse and office.
• Maintain a clear facilities action list with owners, deadlines and evidence.
• Obtain quotes, source contractors and follow through to completion.
• Liaise with landlords or managing agents on site issues.
• Conduct regular site checks of maintenance, lighting, equipment and staff areas.
• Document issues and completed works with clear closure evidence.
• Coordinate contractor access to stores and sites.
• Inspect completed work and close outstanding items.
• Support store refreshes, openings and equipment rollouts against briefs and plans.
• Coordinate IT/equipment issues including POS hardware and connectivity.

Job description

Glassworks London is seeking a Retail Facilities & Site Operations Coordinator to keep stores, warehouse and office fully operational. The role is hands-on across multiple sites, identifying repairs, coordinating contractors and suppliers, and ensuring safe, functional environments.

You will visit sites regularly, document issues, obtain quotes, book works and chase completion, while supporting store openings, refits and equipment rollouts per approved briefs and plans.