Retail Experience & Sales Associate

JDSports; Stoke-on-Trent, Hanley; On-site; GBP 12,000 - 15,000; Part time

Job summary

JDSports Store Colleague role on the shop floor delivering a positive customer experience. You will greet customers, keep displays sharp, replenish stock, and uphold our high standards of service and presentation.

In a fast-paced retail environment, you’ll work with a supportive team, learn new skills, and use in-store tech to support daily operations while adhering to company policies and health and safety requirements.

Qualifications

• Experience in customer service or retail preferred.
• Ability to engage with customers and colleagues.
• Good organisational skills and task management.
• Willingness to learn and follow company procedures.

Responsibilities

• Greet customers and provide product information.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service.
• Keep shop floor displays clean, organized and well maintained.
• Replenish stock and ensure products are visible and available.
• Process transactions and assist with deliveries and stock processing.
• Use in-store technology to support enquiries and operations.
• Follow health and safety requirements and company policies.
• Collaborate with colleagues to run the store smoothly.
• Assist with additional duties as required.

Job description

JDSports Store Colleague role on the shop floor delivering a positive customer experience. You will greet customers, keep displays sharp, replenish stock, and uphold our high standards of service and presentation.

In a fast-paced retail environment, you’ll work with a supportive team, learn new skills, and use in-store tech to support daily operations while adhering to company policies and health and safety requirements.